Scoop n Roll Creamery & Mish Mash
Home Objective Mish Mash, a Scoop N Roll Creamery sub brand, is a unique ice cream store located throughout Alberta
How does a live chat generate leads for my business?
The live chat process explained
Contact forms are so 2020
Are you tired of your contact forms failing to convert? Perhaps even, your phone number or email address isn’t generating any leads whatsoever on your website. It may be time to reconsider your lead generating strategy.
In 2023, customer’s expectations for a new business are continuing to rise, as they seek easy, fast and efficient means of communications and simply don’t have any time to waste.
With no time to waste, it is absolutely integral to ensure that you are “with the times” to ensure that your brand’s reputation survives, and doesn’t go the way of the dinosaurs.
One method of safeguarding your brand is by ensuring your website is offering the latest and greatest tools to keep your customers engaged. One tool that is absolutely key to add to your site (If you haven’t already) is live chat.
Live chat is an effective tool for generating leads because it allows businesses to engage with website visitors in real-time, identify potential leads, and nurture them into paying customers.
How does a live chat generate leads for my business?
- Proactive engagement: By using a proactive chat invitation, businesses can initiate conversations with website visitors and identify potential leads. This can be done using targeted messages based on a visitor's behavior on the website.
- Qualifying leads: During a live chat, businesses can ask qualifying questions to determine the level of interest and readiness to buy of a website visitor. This can help prioritize leads and focus sales efforts on the most promising prospects.
- Personalization: Live chat allows businesses to engage with website visitors on a personal level. This can help establish trust and credibility, which can be key to generating leads.
- Lead capture: Live chat can be integrated with lead capture forms and CRM systems, allowing businesses to easily collect and store lead information for follow-up.
- Follow-up: After a live chat conversation, businesses can follow-up with website visitors to continue the conversation and nurture potential leads.
- Deals: Offering special deals, promotions, or exclusive access to certain products or services.
Our clients
GCS Group
Home Objective GCS Group is a leading provider of directional drilling, hydrovac, and concrete-based services in the Edmonton area. With
